Refund Policy
Our 7-day no-questions-asked refund guarantee.
7-Day Money-Back Guarantee
We're confident you'll love your portal. But if you're not satisfied for any reason, we offer a no-questions-asked 7-day refund guarantee from the date of purchase.
How to Request a Refund
- Email support@craftwebhub.com within 7 days of purchase
- Include your order number and license key
- We'll process the refund within 3 business days
- Refunds are credited back to your original payment method
Conditions
- Refund must be requested within 7 calendar days of purchase
- License key will be revoked upon refund
- You must stop using the portal and delete all copies
- Refunds are not available for bulk purchases (5+ portals) or custom development
What If I Have Issues?
Before requesting a refund, please email support โ we may be able to resolve your issue quickly. Most installation problems are solved within minutes.