Privacy Policy
How we collect, use, and protect your data.
We respect your privacy. This policy explains what data we collect and how we use it.
Data We Collect
- Account data: Name, email, password (bcrypt hashed)
- Order data: Purchase history, payment method (not full card numbers), license keys
- Usage data: IP address, browser user-agent (for fraud detection)
How We Use Your Data
- To process and fulfill your orders
- To issue and validate license keys
- To provide customer support
- To prevent fraud and abuse
Data Storage
All data is stored in JSON files on our server. We do not use third-party analytics or advertising trackers. Payment processing is handled by Razorpay and PayPal โ we never see your full card details.
Data Retention
We retain your account data for as long as your account is active. You may request deletion at any time by emailing us. Order records are retained for 7 years for tax compliance.
Your Rights
You may: (a) access your data via your account, (b) correct inaccurate data, (c) request data export, (d) request account deletion (subject to legal retention requirements).
Contact
For privacy questions: support@craftwebhub.com